From the monthly archives:

November 2009

Visitors to your company’s site can now comment upon or criticize your brand and have their thoughts appear right next to your corporate website without your permission. How should business owners handle that?

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Swindler On The Roof?

November 13, 2009

Will Mirvish Productions do the right thing and offer refunds now that the well-known star of their upcoming “Fiddler on the Roof” show isn’t performing? How does your company treat loyal customers? Here are my thoughts.

3,458 views

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With the exponential growth of social media in 2009, commentators predict that social media will get “even more popular, more mobile, and more exclusive” in 2010. What implications could that have for your manufacturing business? And does it all really matter?

476 views

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